Reference

Explore the Terms That Govern Your 1111but Account

Opening an account on 1111but means you accept these terms in full — they set out what we expect from you and what you can expect from us, including how bKash, Nagad, and Rocket wallet transactions are handled.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law determines accessTerms updated without prior noticeContact support for any dispute
1111but Explore the Terms That Govern Your 1111but Account
REACH US DIRECTLY

Contact Us About Any Terms Question

If any clause in these terms is unclear — or if you need to raise a concern about your account, a wallet transaction via bKash or Nagad, or an eligibility question — our support team is the right place to start. Raise a ticket or use live chat from inside your account dashboard, and we will respond with reference to the specific clause or transaction in question.

Live Chat Open a chat from inside your account dashboard. Reference your bKash or Nagad transaction ID so our team can pull the record and respond accurately.
Support Ticket Submit a ticket for any terms dispute or account review request. Include the clause number or transaction date to help us handle your case without back-and-forth.
Email Support Write to us for formal terms queries or account suspension reviews. We reply in writing so you have a record of every step in the resolution process.
HOW WE HOLD THIS

How 1111but Handles Your Account Under These Terms

Our obligations under these terms are not abstract — they connect directly to your account wallet, your transaction history, and the security of your login. We hold transaction records for deposits and withdrawals made via bKash, Nagad, and Rocket, and those records are available to you on request through support. Account security is enforced through OTP-based login verification on every new device, so if your phone number changes, contact us before attempting a new session.

Transaction Records

We retain records of every bKash, Nagad, and Rocket transaction linked to your account. Request a statement through support if you need a copy for your own reference.

Account Security

OTP verification applies every time your account is accessed from a new device or browser. If you lose access, raise a support ticket with your registered mobile number.

Terms Updates

When we update these terms, the revised version goes live on this page immediately. We recommend checking back periodically, especially after any wallet or account policy change.

Dispute Process

Any dispute about a transaction, account restriction, or term interpretation is handled through our support channel first. We document every step so both sides have a clear record.

Questions We Hear Most About These Terms

These are the questions we see most often from people reading through the terms for the first time. If your question is not here, open a support ticket and cite the specific clause or account action you are asking about — that speeds up the response significantly.

Yes. All three wallet methods fall under the same account terms. Transaction records for each are held on your account and are available on request through our support channel.

Yes, if activity on your account breaches these terms — including operating from an ineligible region — we may suspend it pending a review. You will be notified and can respond through support.

If a revised term affects your account in a way you do not accept, stop using the platform and contact support. Continued use after an update is treated as acceptance of the revised terms.

Open a support ticket and specify the date range and payment method — bKash, Nagad, or Rocket. We will retrieve the records from your account and send them to you directly.

Yes. Access to 1111but and the validity of these terms depend on the laws of your location. It is your responsibility to confirm that using the platform is lawful where you are.

Contact support immediately via live chat or ticket and include your registered mobile number. We will review login records and can lock the account while the review is under way.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.